Your privacy is our priority. mlbet is committed to protecting every piece of personal information you share with us, ensuring it is handled with full integrity, transparency and in accordance with the provisions of Malaysia's Personal Data Protection Act 2010. This document explains in detail how we collect, use and safeguard your data.
Six core principles that guide how mlbet handles your personal data at all times.
All personal data and financial information transmitted through the mlbet platform is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
Mlbet will not sell, rent, or transfer your personal data to any third party for marketing purposes without first obtaining your written consent.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and guidelines issued by the Department of Personal Data Protection.
You have the right to access, correct, or delete your personal data at any time. mlbet provides a simple and transparent process for you to manage your own personal information.
All data is stored on servers protected by strict access controls, 24/7 monitoring systems, and regular backups to ensure your information remains safe and available whenever needed.
You may opt out of any marketing communications from mlbet at any time by contacting our support team. Your request will be processed within 5 business days.
This Privacy Policy ("Policy") describes how mlbet ("we", "Platform") collects, uses, discloses, and protects your personal information when you use our platform at mlbet.plus. This policy is drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia.
By registering or using the mlbet platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please stop using the platform and contact us to close your account.
Mlbet collects the following categories of data when you use our platform:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, identity card number (MyKad) | Mandatory |
| Contact Data | Phone number, email address, postal address | Mandatory |
| Financial Data | Bank account number, e-wallet information, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, access logs | Automatic |
| Usage Data | Game records, betting history, game preferences | Automatic |
| Verification Data | Copy of identification document for KYC process | Mandatory |
We only collect data that is truly necessary for the stated purposes. mlbet does not collect any sensitive information such as health information, political views or religious beliefs unless it is directly related to the provision of services and voluntarily provided by you.
Mlbet collects your personal data through the following channels:
The personal data we collect is used for the following purposes:
Mlbet prioritises your privacy. We do not sell or rent your personal data to any third party. However, in the following limited circumstances, we may need to share your information:
In all of the above cases, we ensure that recipients are bound by confidentiality obligations equal to or stricter than this Privacy Policy. Data shared is the minimum necessary for the stated purpose.
Mlbet implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any material data breach, we will notify affected members and the relevant authorities within the timeframe required by law.
Mlbet retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain your data according to the following periods:
Upon expiry of the designated retention period, data will be securely deleted or anonymised so it can no longer be linked to your identity.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by mlbet:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
You may request correction of any inaccurate or incomplete personal data through your account settings or by contacting our support team.
You may request deletion of your personal data when it is no longer needed for the purpose it was collected, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing any reason.
You have the right to receive your personal data in a machine-readable format and request its transfer to a relevant third party where applicable.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
The mlbet platform uses cookies and similar tracking technologies to enhance user experience, analyse traffic and provide more relevant content. There are three categories of cookies we use:
You can manage cookie usage through your browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, please refer to the help guide of your web browser.
The mlbet platform is exclusively for adult users aged 18 years and above. We do not knowingly collect or process personal data from individuals under 18 years of age.
If we discover that we have inadvertently collected personal data from someone under 18 years of age, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered on this platform are requested to contact us immediately at [email protected].
Mlbet reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. Any material amendments will be communicated to you via:
Continued use of the platform after amendments take effect is considered your acceptance of the updated Policy. We encourage you to review this page regularly to ensure you stay informed about how we protect your privacy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For complaints that cannot be resolved through our internal channels, you may refer the matter to the Department of Personal Data Protection Malaysia (JPDP) via their official website. We will cooperate fully with any investigation conducted by the relevant authorities.
For more information about your rights, please also refer to Terms and Conditions and Responsible Gaming us. Any questions about the FAQ can be answered via the FAQ us.
Your data is protected by industry-grade encryption and we are committed to your privacy. Register today and enjoy a safe and enjoyable gaming experience.